Terms and conditions

5TORRES DESARROLLOS SA DE CV (together with its affiliates and any related persons, hereinafter referred to as “Pardela”), through its subsidiaries, offers certain functions and services when you visit or carry out any operation on our website www.pardelanow.com, and the pages, subpages, windows, and pop-ups displayed therein that belong to said website (collectively, the “Site”), when you use Pardela’s applications for certain devices, or when you use software made available by Pardela by any means, including but not limited to the platform (the “Platform”) available for Android and iOS devices, all of which are provided or rendered subject to the following terms and conditions.

By (i) registering as a user (the “User”) on our Site and/or Platform, and making the corresponding payment, you gain access to submit a User Offer (as defined later) for the purpose of staying at the Properties (as defined later), and acquire Additional Products and Services (as defined later) under these Terms and Conditions, and/or by (ii) each visit to our Site, and/or (iii) each use of the Platform, and/or (iv) each submission of a User Offer, and/or (v) each visit or stay at one of the Properties, and/or (vi) each purchase of any Product or Additional Service, you (a) accept the following terms and conditions (the “Terms and Conditions”), (b) agree to be bound by them, and (c) expressly declare your acceptance through electronic means in accordance with Articles 1803 of the Federal Civil Code and 93 of the Commercial Code.

We kindly ask that you read these Terms and Conditions carefully. It is your responsibility to read them as you acknowledge that, upon acceptance, you will be legally bound by Pardela under the terms hereof. You and Pardela acknowledge your agreement to the Terms and Conditions, recognizing that this constitutes a binding contract between Pardela and the User. If you do not fully and unconditionally accept the Terms and Conditions, you must refrain from accessing, using, viewing, and/or purchasing products or contracting services on the Site and/or the Platform. Any access, use, visit, submission of a User Offer, purchase of products and/or contracting of services through the Site or the Platform, or visit or stay at the Properties will constitute your full acceptance of the terms and conditions set forth herein.

Scope and Agreement to Terms of Use

This document sets forth the Terms and Conditions to which the User agrees to be bound, and to which the User has been bound, by (i) registering on our Site and/or Platform, and/or (ii) each visit to our Site, and/or (iii) each use of the Platform, and/or (iv) submission of a User Offer, and/or (v) each visit or stay at any of the Properties, and/or (vi) each purchase of any Additional Product or Service.

By performing any of these actions, the User:

(a) accepts these Terms and Conditions,

(b) agrees to be bound by them, and

(c) expressly declares their acceptance using electronic means in accordance with Articles 1803 of the Federal Civil Code and 93 of the Commercial Code.

Accessing, using, visiting, submitting a User Offer, purchasing products and/or contracting services through the Site or the Platform, or visiting or staying at the Properties, will constitute the User’s full and unconditional acceptance of these Terms and Conditions of use.

Any visitor to the Site or Platform shall be considered a User simply by accessing or browsing the Site and using the Platform. Additionally, each User agrees to be bound by these Terms and Conditions with respect to any operation offered, performed, or arranged through the Site and/or Platform, as well as in relation to the use thereof.

Clause 1

Use of the Site and Platform

I.A. Intellectual Property of Pardela

The “Pardela” trademarks, along with their associated logos and designs, are legally registered in Mexico. They may not be used in connection with other products or services, as their rights and use are exclusively owned by Pardela. The contents of this Site and Platform are subject to industrial property rights, copyrights, and/or intellectual property rights held by Pardela and its providers.

Everything contained on the Site and/or Platform—including pages and subpages, text, graphics, logos, icons, images, audio clips, custom graphics, original photographs, data, music, video fragments, fonts, titles, button icons, designs, and software—is the property of Pardela or has been properly licensed, and is protected by applicable Mexican law and international treaties.

All intellectual property rights over materials downloaded or otherwise received by any User through this Site or Platform remain reserved.

Pardela grants each User a non-exclusive, limited, non-transferable license to access, use, and display this Site and the Platform, and its contents, on a single device for personal use only. Each User agrees not to interrupt or attempt to interrupt the operation of the Site and Platform.

The Site, Platform, and its contents may only be used as a source of product information for retail and personal consumption and as a tool for making personal purchases through Pardela. Any other use, including reproduction, modification, distribution, transmission, republishing, display, or execution of the content, is strictly prohibited.

It is strictly forbidden to copy, publish, transmit, retransmit, broadcast via the internet or similar means, alter, distribute, download, store, reproduce, license, adapt, create derivative works, or otherwise publish this content or any part of it through network computers, broadcasting media, or current/future communication technologies, for unauthorized or commercial use, without Pardela’s prior written consent.

Users agree not to reproduce, duplicate, copy, sell, resell, decompile, disassemble, or exploit for commercial purposes any portion of the Site and Platform, its use, or its access, nor collect information about visitors or registered Users of this Site or Platform.

No User may upload, publish, reproduce, or distribute any content protected by copyright or other proprietary rights without having obtained express permission from the corresponding rights holder. No titles, rights, or interest in downloaded materials shall be granted for personal non-commercial use. Users acknowledge these rights are valid and protected across all existing and future forms, media, and technologies.

Trademark and copyright notices may not be removed or altered in any way. Trademarks and copyrights may not be used in connection with third-party products or services.

I.B – Links to Other Sites and Platforms

The Site and the Platform may contain links to websites and platforms owned or managed by independent third parties. These links are provided solely for the User’s convenience and reference. On certain occasions, Pardela acts as an intermediary to facilitate the contracting of Additional Products and Services (the “Additional Products and Services”) in exchange for a specified fee, if applicable, as outlined on the Site and/or Platform.

Pardela does not control such sites or platforms and is therefore not responsible for the content published on them, nor for the quality or quantity of the Additional Products and Services. Pardela provides no guarantee and expressly disclaims any warranties—whether explicit or implied—regarding the accuracy, relevance, suitability, validity, completeness, or fitness for a particular purpose of the information or resources included on these third-party websites or platforms.

Pardela reserves the right to cancel and/or disable such links at any time. The presence of such links should not be interpreted as an endorsement, guarantee, authorization, or sponsorship by Pardela of those sites or their content, or of the Additional Products and Services offered therein.

Because some websites or platforms use automated search results or otherwise direct Users to content that may be considered inappropriate or offensive, Pardela is not responsible for the accuracy, copyright compliance, legality, or decency of the material contained on third-party platforms, including online advertisements.

By using the Site and/or Platform, the User hereby releases Pardela from any claims related to those third-party platforms or Additional Products and Services, and agrees to hold Pardela harmless from any liability arising from such use or access.

I.C – No Obligation of Pardela Regarding Site, Platform, or Properties

Pardela assumes no obligation to maintain any User account and reserves the right, at any time and without prior notice, to restrict, cancel, or disable any service on the Site and/or Platform, to cancel or disable any account, and/or to remove or edit content on the Site and/or Platform at its sole discretion.

Pardela also reserves the right to correct any errors, omissions, or inaccuracies in the information presented on the Site and/or Platform, and makes no guarantees or assumes any responsibility for the accuracy, truthfulness, condition, or availability of the Properties or the information presented therein.

Pardela is under no obligation or liability to the User in connection with the operation of the Site and/or Platform. The software, applications, links, and other resources found on the Site and Platform are provided “as is” and “as available,” without warranties of any kind.

The User agrees that use of the Site and Platform is at their own risk, and that the services and products offered are provided “as is” and “where is.” Pardela does not guarantee that the Site or Platform will meet the User’s requirements or that the services and products offered will be uninterrupted, secure, or error-free.

Except for products marketed under brands owned by Pardela or its affiliates, Pardela does not guarantee or endorse the accuracy, legality, morality, or any other characteristic of content published on the Site or Platform.

Pardela disclaims all responsibility and conditions, both express and implied, related to products, services, and information contained on or accessible through the Site and Platform, including but not limited to:

(i) the availability of the Site and Platform;

(ii) the absence of viruses, errors, malware, or any other harmful or destructive elements in the information or software available;

(iii) the possibility that certain information may become outdated or contain inaccuracies or typographical errors;

and (iv) any failure of the Site or Platform.

Users are advised to review the Terms and Conditions each time they intend to interact with Pardela or access the Site and/or use the Platform.

To the fullest extent permitted by applicable law, Pardela shall not be liable for any direct, special, incidental, indirect, or consequential damages arising from or related to:

(i) use or performance of the Site and/or Platform, or its unavailability;

(ii) updating or lack of updating of information;

(iii) partial or complete alteration of information after publication;

(iv) any other aspect or feature of the Site or content published therein, or on third-party sites linked thereto.

This applies even if Pardela has been advised of the possibility of such damages. The User hereby releases Pardela from any liability related to these circumstances.

I.D – No Hospitality, Tourism, or Lodging Recommendations

Nothing on the Site and/or Platform constitutes or shall be construed as a suggestion, recommendation, instruction, advice, or professional guidance directed at any individual.

Any information contained on the Site and/or Platform is solely for disclosure, reference, or informational purposes.

The User understands and agrees that Pardela shall not be responsible for any damage or loss incurred as a result of lodging at the Properties, or from the purchase or provision of Additional Products and Services. By accepting these Terms and Conditions, the User expressly releases Pardela from any obligation or liability related to the foregoing.

I.E – User Opinions, Comments, and Communications

To the extent that Pardela allows it through the Site and/or Platform, Users may publish their opinions, comments, photographs, and other content; send messages; and submit suggestions, ideas, questions, or other information—provided that the content is not unlawful, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, offensive, or otherwise objectionable to third parties.

The content must also not contain computer viruses, political propaganda, advertising, chain letters, mass emails, or any form of “spam.”

The use of false email addresses, impersonation of any person or entity, or any attempt to mislead the origin of submitted content is strictly prohibited. Pardela reserves the right (but not the obligation) to remove such content at any time, even though it does not regularly review posted content.

Users agree not to send, upload, or transmit any communication, content, or material of any kind to Pardela’s email address (or by any other means) that infringes upon the rights of any third party or violates these Terms and Conditions.

Any User who sends or otherwise exchanges communications, content, or materials with Pardela—including but not limited to personal or commercial information, ideas, concepts, or inventions—irrevocably grants Pardela a worldwide, royalty-free, unrestricted license to use, reproduce, publicly display, perform, publish, transmit, and distribute such materials.

The User also agrees that Pardela is free to use any ideas, concepts, or knowledge that any User (or anyone acting on their behalf) submits to Pardela.

Pardela assumes no responsibility for content published by any User or third party.

Clause 2

User Registration

III.A. Declaration of Truthfulness of User Data

Visitors who voluntarily choose to complete and accept the registration form and use the Platform—by submitting their identifying information—agree in full to these Terms and Conditions.

They declare that they are of legal age and legally capable of engaging in any transaction on the Site and Platform (or, if not of legal age, that they are emancipated or under the supervision of a parent or legal guardian with express authorization).

The User further declares that all data and information submitted to Pardela is accurate and truthful, that all documents provided to Pardela are authentic, and that they have the legal rights necessary to transmit said information to Pardela.

During registration, the User will indicate whether they wish to receive product-related communications and, if so, confirm that they are not registered on the do-not-contact list referred to in Article 18 of the Federal Consumer Protection Law.

III.B. Account Registration with Pardela

The User is responsible for keeping their account and password confidential, and for limiting access to their computer or any other device. The User assumes full responsibility for all activities carried out under their account or using their password.

Access to the Site and Platform via the User’s account shall be considered an electronic signature. Any data message or communication made through the account or any other contact method registered with Pardela shall be attributable to the User.

The User agrees that if any other person accesses the Site or Platform using their account or password, such person shall be deemed duly authorized and irrevocably appointed by the User. As a result, the User accepts full responsibility for all obligations incurred under their account, regardless of whether they explicitly granted permission.

III.C. Data Messages

The User agrees that any communication sent to Pardela via data messages, emails, phone calls, or other methods provided on the Site or Platform shall be legally binding and equivalent to written expression of will.

The User authorizes Pardela to assume that any data message or communication originating from the registered email addresses or phone numbers is indeed issued by the User.

Any message sent by Pardela through such means will be considered legally received in writing by the User. All contracts, notices, and communications sent electronically or through the Site and/or Platform satisfy any legal requirement for written form.

III.D. Pardela’s Address

The User acknowledges that Pardela’s legal address is in Guadalajara, Mexico, and that this shall be considered its domicile regardless of the physical location of the Properties.

All notices or communications to Pardela must be delivered to:

Avenida Real de Acueducto 300, Piso 21 Oficina D1, Colonia Puerta de Hierro, C.P. 45116, Zapopan, Jalisco, México

Clause 3

Advertising on the Site and Platform

IV.A. Advertising Authorizations

All advertising materials displayed on the Site or Platform, where applicable, are shown based on declarations made to Pardela by the suppliers, authors, or owners of such advertising, affirming that these materials meet all necessary legal and contractual requirements for lawful publication.

The User acknowledges that, except for products and services marketed under brands owned by Pardela or its affiliates, Pardela does not design, authorize, or produce the advertising displayed on the Site and Platform. Therefore, the User agrees that Pardela assumes no liability related to such advertising.

As a result, Pardela shall not be responsible for the consumption, use, or effects of the advertised products, services, or Additional Products and Services, to the fullest extent permitted by applicable law.

All announcements made by Pardela on the Site and/or Platform are subject to availability of the Property, product, and/or service referenced in the relevant confirmation, which may be modified by Pardela at any time without liability.

In case of cancellation, Pardela’s liability shall be limited—at Pardela’s discretion—to either:

(i) refunding the User the amount paid for products and/or services not delivered or rendered, or

(ii) issuing a credit in favor of the User to be used within the Platform.

Each User acknowledges that Site and Platform advertisements only refer to offers or promotions exclusively related to the existence and pricing of products and services and do not guarantee availability, even after a confirmation of order has been issued.

IV.B. Descriptions of Properties and Additional Products and Services

Pardela endeavors to provide accurate descriptions of all Properties and Additional Products and Services listed on the Site and/or Platform. However, Pardela does not disclose the exact location of the Properties prior to issuing a Confirmation of Order (as defined later).

Despite best efforts, Pardela does not guarantee that descriptions are accurate, complete, reliable, current, or error-free. Photographs and other visual materials published on the Site and/or Platform or shared with the User are for illustrative purposes only and do not represent the Properties with complete fidelity.

Properties may differ in type, size, quality, color, and other features. If a Property or Additional Product or Service does not match its description at the time of delivery, the User agrees that their sole remedy shall be to reject it. In such a case, Pardela will refund the corresponding amount to the debit or credit card used, within five business days following the User’s refusal to accept the delivery.

The final description of any Property or Additional Product or Service subject to a User Offer shall be that which appears in the Confirmation of Order. The User is responsible for verifying that the Property or services match the description upon delivery.

IV.C. Offered Price

In accordance with Article 42 of the Federal Consumer Protection Law, unless otherwise stated on the Site or Platform and subject to this section, the listed price for accommodation at any Property and/or for the acquisition or contracting of Additional Products and Services is a reference price and not the public sale price.

The User agrees that the final price for accommodation and/or Additional Products and Services shall be the one agreed upon with Pardela in accordance with Article 5 of these Terms and Conditions.

From time to time, the price for accommodation or services may be lower than that listed in Article 5, or promotional offers may be made available. Users are encouraged to consult the current promotions listed on the Site and Platform.

Only the promotions explicitly listed on the Site and Platform shall be considered valid and in force. These offers override any prior promotions previously issued by Pardela via print or other media, especially those without clear expiration terms. Pardela may revoke or modify them at any time.

The User may reference applicable promotions in their User Offer, and Pardela will make its best efforts to identify and communicate any available promotions applicable to a User Offer and include them in the Confirmation of Order.

Although Pardela strives to honor all active promotions listed on the Site and Platform, some Properties, products, or services may be displayed with incorrect or outdated pricing due to:

third-party providers (e.g., landlords or service vendors),
technical limitations in updating the Site or Platform,
human error,
or situations beyond Pardela’s control, including acts of God or force majeure.

To ensure the User receives the lowest current rate for accommodation, product purchases, or service payments—and to participate in valid promotions—the User agrees that Pardela shall only be obligated to honor prices and promotions in accordance with these Terms and Conditions, especially as outlined in Article 5.

Clause 4

Contracting Process via the Site and Platform

V.A. User Offers

The User may submit offers to stay at Properties and/or to acquire or contract Additional Products and Services through the Site or Platform (each, a “User Offer”). These offers will be submitted as data messages, which the User agrees shall be treated as written offers to Pardela and may be accepted or rejected by Pardela.

By submitting a User Offer, the User proposes to:

(i) pay the consideration for lodging at a Property, which must not be less than the minimum price indicated by Pardela on the Site and/or Platform,

(ii) pay the consideration for Additional Products and Services, also not less than the minimum indicated.

All User Offers shall be submitted under and subject to these Terms and Conditions, which shall be deemed fully incorporated into each User Offer.

As a Security Deposit against Damages, the User shall pay an amount equivalent to the offered consideration (the “Security Deposit against Damages”) in advance. This deposit does not constitute acceptance of the offer by Pardela.

Once the User Offer is submitted and the deposit is paid, the User cannot revoke the Offer unless Pardela explicitly rejects it. The User irrevocably authorizes Pardela to charge the Security Deposit against Damages to a credit or debit card and to apply it toward the total consideration if Pardela accepts the Offer—without judicial declaration or additional action—even if the User or their guests do not use the reserved services or stay at the Property.

V.B. Confirmation of User Offers

Pardela may, at its sole discretion and through the Site, Platform, email, or phone, notify the User of the receipt of a User Offer. If accepted, Pardela will issue a Confirmation of Order, which will include:

User identification,
General description of the Property and Additional Products and Services,
Prices for accommodation and/or services,
Accepted payment methods,
Availability of the Property and/or services,
Confirmation ID number,
Any other relevant information.

The Confirmation of Order alone does not constitute acceptance of the User Offer by Pardela.

V.C – Agreement of Wills, Delivery, and Payment

The User agrees and acknowledges that their Offer shall be considered accepted by Pardela—and therefore contractually binding between the User and Pardela—only once the Property and/or Additional Products and Services have been delivered to the User by Pardela.

At that moment, the User shall be obligated to pay the corresponding price and/or to allow Pardela to apply the Security Deposit against Damages as payment, in accordance with the following paragraph.

Pardela and the User agree that either the User or any adult authorized by the User as a guest via the Site and/or Platform shall be the only individuals authorized to receive the Property. Accordingly, the User irrevocably designates all such authorized persons as their agents to take possession of the Property on their behalf.

Once the booking confirmation is received via email or through the platform, it shall be considered binding for both parties.

If the User fails to show up or for any reason does not take possession of the Property and/or Additional Products or Services, they shall remain obligated to pay the full consideration. The User irrevocably authorizes Pardela to apply the Security Deposit against Damages toward the outstanding amount on the scheduled delivery date—or at any time thereafter—without judicial declaration or any additional action.

If the deposit is insufficient, the User agrees to pay the remaining balance and irrevocably authorizes Pardela to charge the unpaid amount to any of the User’s registered debit or credit cards.

The User also irrevocably authorizes Pardela to apply the Security Deposit against Damages to any other amount owed to Pardela for any reason (including, without limitation, damages to the Property), without judicial declaration or additional steps. The User remains responsible for any unpaid balance and authorizes Pardela to charge it to their registered payment methods.

Acceptance of these Terms and Conditions constitutes an irrevocable authorization for Pardela to charge fees related to lodging and services. Booking confirmation and actual stay shall serve as sufficient proof of acceptance in the event of a dispute or chargeback.

All lodging fees shall be paid upon delivery of the Property, by charging the User’s registered debit or credit card, either via telephone or any other method indicated on the Site, Platform, or in the Confirmation of Order. The payment method must comply with the card provider’s terms and those of the payment processor selected by the User and accepted by Pardela.

By choosing to pay via bank card, the User affirms they are authorized to use the card and irrevocably agrees to sign and submit the corresponding charge slip if requested.

All payments shall be deemed made at Pardela’s registered address.

V.D – Invoicing

The User may obtain a digital tax invoice (CFDI – Comprobante Fiscal Digital por Internet) issued by Pardela for any payments made, in accordance with the applicable tax laws in force at the time.

To request an invoice, the User must:

Submit the required billing details to the email address: rentairbnbmexico@gmail.com
Do so within five (5) business days following the date on which the corresponding lodging period at the Property has ended.

Requests made after this time period may not be processed.

V.E – Availability

Pardela will make its best efforts to ensure that the Properties listed in each Confirmation of Order are available. However, the User acknowledges, understands, and agrees that such Properties may not be actually available on the desired check-in date.

The User expressly releases Pardela from any liability arising from this.

Once the Property is received, it is the sole responsibility of the User to verify that it matches the description in both the User Offer and the Confirmation of Order. The User may only reject the Property at the moment of delivery.

If the User does not reject the Property upon delivery, this shall be considered irrevocable acceptance of the Property in its delivered condition.

V.F – Order Cancellation

Pardela may decline to accept a User Offer and may refuse to deliver the Property in the following cases:

If the Property is unavailable,
If the Property is not in suitable condition for use,
If the Security Deposit against Damages has not been received,
If payment for lodging is not received at the time of delivery,
If Pardela is unable to apply the Security Deposit against Damages on the scheduled delivery date,
If delivery is impossible due to force majeure or unforeseen circumstances.

In none of these cases shall the User be entitled to revoke their Offer. All Offers are considered irrevocable once submitted by the User, regardless of the circumstances.

Clause 5

Additional Terms for Lodging and Use of the Properties

VI.A – Additional Terms for Lodging and Use of the Properties

Pardela and the User agree that all lodging services under these Terms and Conditions shall also be subject to the following provisions:

Cancellations and Refunds

Cancellations depend on the booked condition. If the cancellation is not made within the stated time frame, the full stay will be charged, and no refund will apply.

Check-in and Check-out Times

Check-in starts at 3:00 PM on the scheduled arrival day, at which point the Property will be delivered.

Check-out must be completed by 11:00 AM on the scheduled departure day.

If the User, their guests, or belongings (including luggage or personal items) remain in the Property after check-out time, Pardela may, at its discretion:

(i) charge an additional night, using the User’s payment method on file (which the User authorizes in advance), or

(ii) evict occupants and remove belongings to the public sidewalk.

Pardela is not obligated to store or safeguard the User’s belongings and assumes no responsibility for their condition. The User hereby releases Pardela from any liability related to this matter and agrees to hold it harmless from any claims.

If early check-in or late check-out is needed, the User must request it in writing at least 24 hours in advance through the Site or Platform. Approval will be subject to availability and confirmation by Pardela, and mere submission of the request does not constitute acceptance.

Other terms and conditions regarding the lodging and use of the Properties.

Guests and Visitors

According to the description and specifications indicated on the Site and/or Platform, each Property is intended to accommodate a maximum number of people. In the event that the User exceeds the maximum occupancy of the corresponding Property, Pardela may, at its discretion:

(i) terminate the stay immediately,

(ii) deny entry to any additional persons beyond those allowed according to the description and specifications stated on the Site and/or Platform for that Property,

(iii) charge the User for each additional person exceeding the stated capacity of the Property as indicated on the Site and/or Platform,

(iv) require the User to move to a different property that can accommodate the number of guests, and

(v) charge the User a penalty of US$100 (one hundred United States dollars) plus VAT for each person exceeding the allowed occupancy.

The User must register all guests through the Site and/or Platform, providing their names and ensuring they do not exceed the maximum capacity.

Upon first entry, each guest must present valid ID to the concierge or designated Pardela representative, who may photocopy or otherwise record the IDs. Submission of such IDs implies acceptance of these Terms and Conditions and of Pardela’s Privacy Notice.

The User is fully responsible for the behavior and actions of their guests, including any damages they may cause.

If any guest is a minor, they must be accompanied or authorized by a parent or legal guardian. Minors may not remain alone in the Property under any circumstances.

The User is responsible at all times for ensuring that their guests and visitors comply with these Terms and Conditions, observe applicable laws and regulations and behave in a respectful and lawful manner.

Pets

Pets are not allowed in the Properties, including emotional support or therapy animals, unless the Property is explicitly labeled “Pet Friendly.” To bring a pet, the User must:

(i) obtain prior written authorization from Pardela,

(ii) pay an additional fee of US$100 + VAT at least 24 hours before arrival, and

(iii) accept and comply with Pardela’s Pet Policy, provided through any channel.

Noise Policy

Between 10:00 PM and 6:00 AM, the maximum permitted noise level is 50 decibels (dB). If this limit is exceeded, Pardela may charge a penalty of US$100 + VAT per event, in addition to any applicable sanctions or required damage repairs (including HOA fines).

Damage, Tampering, and Theft

If any User or guest tampers with or damages fire alarms, extinguishers, smoke detectors, signage, or other safety systems, Pardela may charge a penalty of US$1,000 + VAT, plus the full cost of repair or replacement.

The User must ensure that all windows and doors are closed when leaving the Property. Pardela is not responsible for any theft or loss occurring in the Property.

All furniture, linens, electronics, artwork, and accessories must remain inside the Property at all times. The User agrees not to remove, damage, or alter them in any way. If any item is missing or damaged, Pardela may charge a penalty of US$300 + VAT, plus the full commercial replacement cost (new condition). These penalties are in addition to any legal liability and remain in force throughout the User’s possession of the Property.

VI.B – Limitation of Liability for Loss or Theft

Pardela and the User agree that Pardela shall not be liable for any partial or total loss of the User’s belongings, or those of their guests or any third party. This includes, but is not limited to, loss or damage caused by Theft or burglary, Misplacement or accidental loss, Natural disasters (e.g., earthquakes, floods, fires), Orders or actions by competent authorities, Any other cause beyond Pardela’s control. The User expressly releases Pardela from all responsibility for any such events and agrees to hold Pardela harmless from any claim, complaint, or demand related to them.

VI.C – Prohibition on Subletting, Assignment, or Unauthorized Use

Under no circumstances may the User may sublet the Property, assign its use to a third party or allow others to occupy it without registration, lend it out in any form, whether for payment or free of charge. The User agrees not to take any action that would allow someone other than the registered User and authorized guests (as listed on the Site and/or Platform) to use or access the Property. Access by any unauthorized person is strictly prohibited.

VI.D – Pardela’s Legal Compliance Policy

The User acknowledges that Pardela may take any action required or permitted by law or regulation in order to comply with its legal obligations.

This includes the right to enter the Property, even while the User or their belongings or guests are present,during the User’s stay, or after the lodging period has ended. Pardela may take any measures it deems appropriate in accordance with its internal policies, and/or security protocols,without incurring any liability toward the User, their guests, or any third party.

VI.E – Waiver of Rights Against Pardela

The User expressly waives any right to demand liability or compensation from Pardela for damages or losses caused by Pardela’s employees, Service personnel,Executives or officers or any other person acting on behalf of Pardela. Furthermore, the User agrees to hold Pardela harmless and to defend it against any claim arising from such matters.

VI.F – Authorization to Retain Luggage in Case of Debt

Without prejudice to any other rights provided by applicable law, the User irrevocably authorizes Pardela to retain the luggage and personal belongings of the User and their guests as collateral for any outstanding debt owed to Pardela. Such items may be held until full payment of the debt is made.

VI.G – Indemnification Obligation

The User acknowledges that Pardela assumes no obligation or liability other than those explicitly stated in these Terms and Conditions.

The User agrees to indemnify Pardela, including its employees, officers, directors, agents, and affiliated companies, for any damage, loss, cost, or harm resulting from the User’s breach of these Terms and Conditions.

This includes, without limitation legal expenses,attorney’s fees, and any judicial, administrative, or investigative process in which Pardela is involved due to the User’s actions.

The User agrees to keep Pardela fully defended and harmless from any such claims.

VI.H – Inspection of the Property and User’s Belongings

The User authorizes Pardela to carry out any inspection or audit of the Property, and the belongings of the User and their guests (including but not limited to luggage),at any time during the lodging period, and/or after the stay has ended.

The User agrees to allow Pardela—or any third party designated by Pardela—to enter the Property and inspect the premises and personal items.

VI.I – Privacy Notice and Data Consent

The User hereby expressly agrees in writing to allow Pardela to receive, manage, and process any personal data voluntarily provided by the User over time, including, where applicable, sensitive personal data.

Such processing shall be carried out in accordance with Pardela’s Privacy Notice, which forms part of these Terms and Conditions.

This consent is granted in writing, and expressly, in accordance with Article 1803 of the Federal Civil Code and the Federal Law on Protection of Personal Data Held by Private Parties.

The User may consult Pardela’s comprehensive Privacy Notice at any time at:

🔗 http://www.pardelanow.com/aviso-de-privacidad

These Terms have been originally drafted in Spanish. In case of any discrepancy between translations, the Spanish version shall prevail.

For any dispute, the parties agree to submit to the competent courts of Guadalajara, Jalisco, Mexico, expressly waiving any other jurisdiction that may apply due to their current or future domicile.

Last updated: 15 de Julio 2025